Management Quotes
+6In customer service, meeting customer’s expectation is basic; exceeding customer’s expectation is best
+3Take time to deliberate, but when the time for action has arrived, stop thinking and go in.
- Napoleon Bonaparte
+1If everyone is thinking alike, then somebody isn’t thinking.
- General George S. Patton
+1Catch someone doing something right.
— Kenneth Blanchard
+1Everyone you meet is your mirror.
- Ken Keyes Jr.
+1Conflict lies at the core of innovation.
- Emanuel R. Piore
+1Mediation is the facilitation of negotiation.
- Norman R. Page
+1A sad soul can kill you quicker than a germ.
- John Steinbeck
+1Never give an order that can’t be obeyed.
- General Douglas MacAuthur
+1Reason and judgment are the qualities of a leader.
- Tacitus
+1The measure of a man is what he does with power.
- Greek Proverb
+1A problem is a chance for you to do your best.
- Duke Ellington
+1Make your top managers rich and they will make you rich.
— Robert H. Johnson
+1With the gift of listening comes the gift of healing.
- Catherine
+1If you command wisely, you’ll be obeyed cheerfully.
- Dr. Thomas Fuller
+1One should never forbid what one lacks the power to prevent.
- Napoleon Bonaparte
+1To carry a grudge is like being stung to death by one bee.
- William Walton
+1A desk is a dangerous place from which to view the world.
— John Le Caré
+1Power is not only what you have but what the enemy thinks you have.
- Saul Alinsky
+1At the core of all anger is a need that is not being fulfilled.
- Marshall B. Rosenberg
+1An army of lions commanded by a deer will never be an army of lions.
- Napoleon Bonaparte
+1Up to 30% of a typical managers time is spent dealing with conflict.
- Thomas
+1Always mistrust a subordinate who never finds fault with his superior.
- John Churton Collins
+1Conflict can destroy a team which hasn’t spent time learning to deal with it.
- Thomas Isgar
+1Management is, above all, a practice where art, science, and craft meet.
— Henry Mintzberg
+1Never try to teach a pig to sing; it wastes your time and it annoys the pig.
— Paul Dickson
+1Go before the people with your example, and be laborious in their affairs.
- Confucius
+1If we have no peace, it is because we have forgotten we belong to each other.
- Mother Teresa
+1First keep the peace within yourself, then you can also bring peace to others.
- Thomas a Kempis
+1If you are the master be sometimes blind, if you are the servant be sometimes deaf.
— R Buckminster Fuller
+1Determine that the thing can and shall be done, and then we shall find the way.
- Abraham Lincoln
+1When conflict becomes a win lose contest in our minds, we immediately try to win.
- Thomas Crum
+1The peak efficiency of knowledge and strategy is to make conflict unnecessary.
- Sun Tzu
+1Take your life into your own hands, and what happens? A terrible thing, no one to blame.
- Erica Jong
+1Always recognize that human individuals are ends, and do not use them as means to your end.
— Immanuel Kant
+1Joy lies in the fight, in the attempt,in the suffering involved, not in the victory itself.
- Mahatma Gandhi
+1Withhold not good from them to whom it is due, when it is in the power of thine hand to do it.
— Proverb
+1If we manage conflict constructively, we harness its energy for creativity and development.
- Kenneth Kae
+1The secret of managing is to keep the guys who hate you away from the guys who are undecided.
— Casey Stengel
+1Within group conflict is always personal and emotional even if it begins with impersonal issues.
- Kenneth Kaye
